Care Guide

For daily care, simply use a soft, damp cloth to wipe your furniture. Dust regularly and clean up spills immediately, as liquids left on the surface can cause marks or stains.

Because oiled timber is not sealed, it can mark if exposed to heat, moisture or spills. Using coasters, placemats or table linens is essential to protect the surface. This is good practice for any timber if you want it to remain looking its best. Surface marks are not covered under our structural warranty.

To maintain the natural beauty and longevity of your timber, regularly refresh the surface with a suitable timber oil or protective cream. 

This helps refresh the wood’s surface by replenishing its protective layer without building up any sticky film, helping to maintain the timber’s natural beauty and durability over time. 

Always test any product on a small, discreet area first.

Avoid direct sunlight, heat sources, and strong air conditioning, which can dry, warp, or crack your oiled timber. 

Use coasters or placemats for hot or wet items, and never leave liquids, abrasive cleaners, or harsh chemicals on the surface to keep your furniture looking its best.

We recommend Livos PH Neutral Cleaner, Livos Countertop Oil, and CareCover Indoor Timber Furniture Protective Cream for caring for your timber. Always test any new product on a small, inconspicuous area first to ensure it doesn’t affect the finish.

For specialty surface repairs and restoration, The Timber Doctor offers decades of experience and a range of high-quality products and professional services used daily by their technicians.

If you’re unsure which product is best for your furniture, contact your nearest showroom for guidance.

For daily care, simply use a soft, damp cloth to wipe your furniture. Dust regularly and clean up spills immediately, as liquids left on the surface can cause marks or stains.

Use a high-quality, silicone-free polish or wax designed for veneer with a soft, dry cloth, testing first in a discreet area. Protect surfaces with coasters, placemats, or pads, and periodically check and tighten hardware to keep your piece stable.

Keep away from excessive moisture, heat, and direct sunlight to prevent warping, fading, or lifting. Always use coasters or heat-resistant mats, avoid harsh cleaners or abrasive cloths, and lift rather than drag objects to protect the surface.

We recommend CareCover Indoor Timber Furniture Protective Cream for caring for your timber. Always test any new product on a small, inconspicuous area first to ensure it doesn’t affect the finish.

For specialty surface repairs and restoration, The Timber Doctor offers decades of experience and a range of high-quality products and professional services used daily by their technicians.

If you’re unsure which product is best for your furniture, contact your nearest showroom for guidance.

Gently dust regularly with a soft, dry cloth to keep it clean. For light marks or spills, wipe with a slightly damp cloth and allow it to air dry; never soak the leather.

Condition your furniture every 6-12 months with a quality leather conditioner to maintain natural oils and softness. Conditioning supports the leather’s natural ageing, helping it develop a rich patina while staying nourished and resilient.

Keep out of direct sunlight and away from heat sources like fireplaces or air conditioners, which can cause fading and drying. Avoid harsh cleaners, abrasive cloths, alcohol- or solvent-based products, and sharp objects that may scratch the surface. 

Never soak the leather, and avoid plastic coverings during long-term storage to allow the material to breathe.

Always test new products on a discreet area first.

Microseal for Leather
Microseal provides permanent, non-toxic protection for aniline leather by penetrating the fibres to prevent stains and offer UV protection, slowing fading. It also protects against body oils and makes cleaning easier. Our showroom team can answer questions or help arrange an in-home service.

Care Cover for Leather
Natural and biodegradable, Care Cover products are designed for the Australian climate to repel moisture and keep leather, PU, or vinyl furniture looking fresh. 

The Leather Doctor
Specialist repair services for leather, PU, and vinyl, for both domestic and commercial furniture, ensuring professional restoration to the highest standards.

Aniline leather is more delicate than full-grain leather and should be dusted regularly with a soft, dry cloth. Lightly wipe spills with a barely damp cloth and let it air dry, taking care not to soak the surface.

Condition your furniture every 6-12 months with a quality leather conditioner to maintain natural oils and softness. Conditioning supports the leather’s natural ageing, helping it develop a rich patina while staying nourished and resilient.

Keep out of direct sunlight and away from heat sources like fireplaces or air conditioners, which can cause fading and drying. Avoid harsh cleaners, abrasive cloths, alcohol- or solvent-based products, and sharp objects that may scratch the surface. 

Never soak the leather, and avoid plastic coverings during long-term storage to allow the material to breathe.

Always test new products on a discreet area first.

Microseal for Leather
Microseal provides permanent, non-toxic protection for aniline leather by penetrating the fibres to prevent stains and offer UV protection, slowing fading. It also protects against body oils and makes cleaning easier. Our showroom team can answer questions or help arrange an in-home service.

Care Cover for Leather
Natural and biodegradable, Care Cover products are designed for the Australian climate to repel moisture and keep leather, PU, or vinyl furniture looking fresh. 

The Leather Doctor
Specialist repair services for leather, PU, and vinyl, for both domestic and commercial furniture, ensuring professional restoration to the highest standards.

Wipe regularly with a soft, dry cloth to remove dust. For light marks or spills, use a slightly damp cloth and dry immediately. Never soak faux leather.

Clean gently and regularly dust with a soft cloth. Conditioners designed specifically for synthetic leathers can help preserve flexibility and appearance, though faux leather generally requires less intensive upkeep than natural leather.

Keep away from direct sunlight, heat sources, and sharp objects to prevent fading, cracking, or punctures. Avoid harsh chemicals, abrasive cleaners, and soaking the material.

For everyday care, a soft cloth and mild soap solution is sufficient. Specialty conditioners for synthetic leather can be used sparingly to maintain suppleness and surface appearance.

To keep glass surfaces clear and streak-free, clean regularly with a soft, lint-free cloth and a high-quality glass cleaner.

Some of our coffee tables feature toughened safety glass, built to be strong and durable for daily use. Like all glass, it can scratch if it comes into contact with sharp or rough objects, so handle with care.

Avoid placing sharp or abrasive objects directly on glass surfaces, and use coasters or mats to prevent scratches. Always lift items rather than sliding them to help preserve the finish.

We recommend any high-quality glass cleaner and a soft, lint-free cloth to keep your glass surfaces clear and streak-free.

We recommend gentle, regular attention. Lightly vacuum with a soft brush attachment to remove dust and keep fibres looking fresh, and occasionally brush the surface to maintain texture and appearance. Regular cleaning and airing cushions will help preserve comfort and beauty over time.

Apply a suitable fabric protector to help guard against spills and stains, reapplying every 12–18 months or sooner in high-use areas. Address spills promptly, clean gently using methods suited to the material, and rotate cushions regularly to maintain even wear. 

Avoid prolonged direct sunlight, heat sources, and fluctuating humidity, which can fade fabric or affect the frame. Steer clear of harsh chemicals, scrubbing, or soaking, and protect your upholstery from sharp objects and pets. 

Pilling is a natural result of fibres rubbing together but is mostly avoided in our high-pilling resistant fabrics.  Simply use a fabric shaver to maintain a smooth appearance if pilling occurs.

Always test new products on a discreet area first.

Microseal for Fabric
A permanent, non-toxic treatment that penetrates fabric fibres to prevent stains, enhance UV protection to reduce fading, and prevent damage from body oils to make cleaning easier. Our showroom team can provide advice or arrange an in-home application.

Care Cover for Fabric
Natural eco-friendly, biodegradable products formulated specifically for Australian conditions to repel moisture and protect fabric, leather, PU, or vinyl surfaces.

The Fabric & Leather Doctor
Specialist repair services for leather, vinyl, PU, and fabric, ensuring professional restoration for both domestic and commercial furniture.

Rotate rugs regularly to minimise fading, and vacuum often with a flat nozzle (avoid rotating brushes).

Wool: Pilling and shedding are natural; vacuum as needed, trim loose fibres, and blot spills immediately.

Viscose: Spills permanently affect appearance; blot immediately, do not rub.

Sisal, Jute, Hemp: Fibres change over time, especially in sunlight. Vacuum regularly with strong suction (avoid beater bars) and blot spills immediately.

We recommend microsealing natural fibre rugs to help repel stains, reduce wear, and preserve appearance over time. For best results, microseal your rug every 12–18 months, depending on use.

Avoid damp or humid areas, dragging furniture, harsh chemicals, and beater bars on delicate fibres. Spills should be blotted immediately, not rubbed, and prolonged sunlight may fade natural fibres.

Choose any high-quality Microseal specifically designed for natural fibre rugs. Look for a non-toxic, long-lasting formula that repels stains without altering the texture or colour of the fibres. Spot test first.

Dust regularly with a soft cloth or a vacuum using a brush attachment to remove debris from the weave. For occasional deeper cleaning, wipe with a slightly damp cloth and dry immediately, avoiding excess water as rattan is porous and absorbs moisture easily.

Rattan requires minimal maintenance. Avoid oils or sprays, which can leave a sticky residue and attract dust. For pieces with cushions or fabric elements, rotate and air them occasionally to keep their shape and freshness.

Avoid direct sunlight and heat sources like fireplaces or strong air-conditioning, which can cause the rattan to fade, crack, or become brittle. Keep your pieces in a well-ventilated space as high humidity or damp environments may lead to warping or mould.

Rattan requires no special products. We recommend dusting regularly and vacuuming occasionally to keep it looking its best.

To keep your paper cord furniture clean, dust it regularly using a soft brush or a vacuum with a low-suction upholstery attachment. Blot any spills immediately with a clean, dry cloth, avoiding rubbing, which can push moisture into the fibres. For light marks, gently wipe the area with a slightly damp cloth, then dry thoroughly with a clean towel. Take care not to over-wet the cord, as excess moisture can weaken the fibres and affect the tension of the weave. The paper cord is finished with a light wax coating, which helps protect against minor spills and surface marks.

Keep your furniture indoors in a stable environment, avoiding prolonged exposure to direct sunlight, high humidity, or very dry conditions, as these can cause fading, fibre movement, or brittleness. Inspect the weave periodically for any loose or worn areas and address them promptly to prevent further damage. If the wax coating or tension of the weave is reduced, professional re-waxing or repair by an experienced paper cord specialist may be required. Left to age naturally, it develops a beautiful patina and character over time. We recommend rotating chairs or stools occasionally to ensure even wear.

To maintain the integrity of the weave, avoid placing your paper cord furniture in direct sunlight or near fireplaces, heaters, or air conditioning vents, as extreme heat or humidity can cause the fibres to dry out, sag or warp. Do not use harsh chemicals, detergents, or abrasive cleaners, as these can damage the fibres and remove the protective wax coating. Avoid applying concentrated pressure, such as standing or kneeling on the weave, and do not place sharp or heavy objects on the surface. Never leave spills unattended or saturate the fibres with water, as this can cause permanent damage.

Paper cord requires minimal care and doesn’t need oils or chemical treatments. A soft brush or low-suction vacuum is all you need to keep it clean and looking its best.

Wipe up spills immediately to prevent stains, and clean regularly with warm, soapy water using a soft cloth. For tougher marks, use a gentle cream cleanser sparingly, and avoid acidic substances like wine or citrus that can damage the surface.

Clean regularly with a pH-neutral stone cleaner and apply a marble-specific sealer occasionally to reduce staining and absorbency. Always use soft microfiber cloths, and protect the surface with coasters, placemats, or felt pads to prevent scratches and marks.

Avoid harsh or abrasive cleaners, acidic substances like wine, citrus, or vinegar, and rough sponges or scourers. Wipe up liquids promptly, as marble is porous and can stain easily, and lift objects rather than dragging them to prevent scratches.

For everyday cleaning and maintenance, use a pH-neutral stone cleaner and marble-specific sealer. Specialist marble products are also available in Australia from The Marble Man. Always test any new product on a discreet area first to ensure it doesn’t affect the finish.

Clean your travertine surfaces regularly with a soft, damp cloth to remove dust and light debris. Wipe up spills immediately to prevent staining, as travertine is a porous stone and can absorb liquids. Avoid using acidic cleaners such as vinegar, lemon, or other harsh chemicals, as these can etch or dull the surface. For routine cleaning, a mild, pH-neutral soap with water can be used, followed by drying with a soft towel to prevent water marks.

Protect your travertine surfaces by using coasters, placemats, or trivets under glassware, hot items, and anything that may scratch the surface. Clean periodically with specialised pH-neutral cleaners designed for natural stone to maintain the finish without causing damage. Cream polishes formulated specifically for travertine can also be used occasionally to enhance the surface and maintain its appearance.

Travertine should be sealed periodically with a suitable stone sealer to help reduce staining and moisture absorption. Inspect the surface over time for signs of wear, etching, or dullness, and arrange professional resealing or refinishing if required.

Do not use abrasive cleaners, scouring pads, or harsh chemicals, as these can scratch or damage the surface. Avoid acidic substances such as vinegar, citrus, or strong cleaning products, as they can permanently etch the stone. Do not place sharp or very heavy objects directly on the surface, and avoid leaving spills, especially oils, wine, or acidic liquids unattended. Do not attempt to sand or polish the stone yourself, as improper methods can cause irreversible damage.

Use stone‑safe, pH‑neutral cleaners that won’t etch or dull the surface and are formulated for natural stone including travertine.

Most Marimekko ceramics are dishwasher safe, but always check the care instructions or the stamp on the base of each piece. When needed, hand washing with warm, soapy water and a soft sponge will help preserve the finish.

To maintain the finish and longevity of your ceramics, avoid sudden temperature changes, such as placing a hot plate directly into a cold environment. Handle with care to prevent chips or cracks, and follow the specific care instructions for each piece.

Although Marimekko ceramics are high-quality, avoid dropping or banging them to prevent chips and cracks. Check each piece’s base for specific use guidance, and avoid extreme temperature changes to prevent damage.

Use a soft sponge and gentle, non-abrasive detergent for hand washing. For dishwasher-safe items, a standard dishwasher cycle is fine, but hand washing is recommended if you want to preserve the vibrancy of prints over time.

Wash towels before first use to soften the fibres and reach full absorbency. For routine cleaning, follow the care label, wash with similar colours, and avoid fabric softeners to maintain absorbency.

Wash at the recommended temperature and use a gentle, colour-safe detergent. Regular washing preserves softness and absorbency. Wash strongly coloured towels with similar tones to prevent dye transfer.

Avoid fabric softeners, bleach, or optical brighteners, as these can reduce absorbency and fade colours. Wash in moderate temperatures (not very hot or cold) and follow the care label instructions to protect colour and fibre performance.

Use any gentle, colour-safe detergent free from bleach or optical brighteners.